Terms & Conditions
Last Updated: January 1, 2025
1. Agreement to Terms
By accessing or using any service offered by SecureTech Solutions ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. This agreement applies to all clients, visitors, and anyone who engages with our website at securetechsolutions.us or contracts us for professional services.
If you do not agree with any part of these terms, you may not access our website or engage our services. These Terms constitute a legally binding agreement between you and SecureTech Solutions. We recommend you read them carefully before signing any proposal or statement of work.
Engaging SecureTech Solutions through a signed proposal, statement of work, purchase order, or written authorization, including email confirmation, constitutes your acceptance of these Terms in full.
2. Services Provided
SecureTech Solutions provides professional digital services including, but not limited to, web development, mobile application development, digital marketing, search engine optimization, paid advertising management, and AI-powered workflow automation.
The specific scope of services for each client engagement is defined in a separate Statement of Work (SOW) or project proposal. In the event of a conflict between these Terms and a signed SOW, the SOW shall govern with respect to the specific deliverables described therein, while these Terms shall govern all other matters.
We reserve the right to decline, modify, or discontinue any service offering at our discretion, provided that we fulfill all obligations under active, signed agreements.
3. Intellectual Property
Upon receipt of full payment for a completed project, SecureTech Solutions assigns to the client all ownership rights to the final deliverables specifically created for that client under the applicable SOW. This assignment includes source code, design files, written content, and other custom-built assets as defined in the project agreement.
The following are expressly excluded from this assignment and remain the sole property of SecureTech Solutions:
- Proprietary frameworks, libraries, tools, templates, or methodologies developed prior to or independently of the client engagement
- General-purpose code modules, utilities, or components that are part of our internal development toolkit
- Third-party software, plugins, or open-source components, which are subject to their own respective licenses
- Any pre-existing intellectual property of SecureTech Solutions incorporated into the deliverables
SecureTech Solutions retains the right to display completed work in our portfolio, case studies, and marketing materials unless the client specifically requests confidentiality in writing prior to project commencement.
4. Client Responsibilities
A successful project depends on both parties fulfilling their obligations. By engaging our services, you agree to the following responsibilities:
- Provide accurate, complete, and timely information, materials, content, and feedback required for the project
- Designate a primary point of contact with authority to approve project decisions and sign off on deliverables
- Review and respond to submissions, proofs, and requests within the timeframes specified in the project timeline
- Ensure that all content, images, trademarks, and materials you provide do not infringe upon any third-party intellectual property rights
- Obtain all necessary licenses, permissions, and clearances for third-party content you wish to incorporate into your project
- Make payments according to the schedule outlined in the project agreement
SecureTech Solutions shall not be held responsible for project delays, cost overruns, or missed deadlines resulting from the client's failure to fulfill these responsibilities. Timeline extensions caused by client delays may result in revised delivery dates and, where applicable, additional fees.
5. Payment Terms
All fees are outlined in the project proposal or Statement of Work. Unless otherwise specified in writing, the following payment structure applies:
- Deposit: A non-refundable deposit of 50% of the total project fee is due prior to commencement of any work. This deposit secures your project timeline and covers initial discovery, planning, and design work.
- Milestone Payments: Additional payments may be required at defined project milestones as specified in the SOW. Milestone deliverables will not be released until the corresponding payment has cleared.
- Final Payment: The remaining balance is due upon project completion, prior to the transfer of final files or the launch of any live system.
- Ongoing Retainers: Monthly retainer fees are billed on the first business day of each month and are due within 10 calendar days of the invoice date.
Invoices not paid within 30 days of the due date are subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance, compounded monthly. SecureTech Solutions reserves the right to suspend active work on any project where payment is more than 15 days overdue, without liability for resulting delays.
All fees are quoted and payable in US Dollars. Clients are responsible for any applicable taxes, wire transfer fees, or currency conversion costs.
6. Limitation of Liability
To the maximum extent permitted by applicable law, SecureTech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or loss of goodwill, arising out of or related to the services provided or these Terms, even if SecureTech Solutions has been advised of the possibility of such damages.
In no event shall SecureTech Solutions' total cumulative liability to you for any claims arising out of or related to a specific project exceed the total amount paid by you to SecureTech Solutions for that project during the six (6) months immediately preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
7. Confidentiality
Both parties acknowledge that in the course of the engagement, each may disclose or receive confidential information, including business strategies, financial data, technical specifications, customer data, proprietary processes, and trade secrets ("Confidential Information").
Each party agrees to:
- Hold all Confidential Information in strict confidence using at least the same degree of care applied to its own confidential information, but no less than reasonable care
- Not disclose Confidential Information to any third party without the prior written consent of the disclosing party
- Use Confidential Information solely for the purpose of fulfilling obligations under the project agreement
- Limit access to Confidential Information to employees, contractors, or advisors who have a legitimate need to know and are bound by equivalent confidentiality obligations
These confidentiality obligations remain in effect for a period of two (2) years following the completion or termination of any project engagement. Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was independently developed without reference to the Confidential Information; or (c) is required to be disclosed by law or court order, provided the receiving party gives prompt written notice to the disclosing party.
8. Termination
Either party may terminate a project engagement by providing thirty (30) days written notice to the other party. Notice must be delivered by email to the designated project contact or to contact@securetechsolutions.us.
In the event of termination by the client:
- All work completed up to the termination date shall be invoiced at the applicable hourly or milestone rate
- The non-refundable deposit is retained by SecureTech Solutions in full
- Any outstanding invoices become immediately due and payable
- SecureTech Solutions will provide all completed work product upon receipt of final payment
SecureTech Solutions reserves the right to terminate an engagement immediately, without notice, if the client: (a) fails to make payment within 30 days of a due date after receiving written notice; (b) requests that we perform any service that violates applicable law; or (c) engages in conduct that is abusive, threatening, or otherwise harmful toward our team members.
Upon termination for any reason, each party shall promptly return or destroy the other party's Confidential Information as requested.
9. Governing Law & Dispute Resolution
These Terms and any disputes arising out of or related to them or to the services provided by SecureTech Solutions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Before initiating formal dispute resolution, both parties agree to attempt in good faith to resolve any dispute through direct negotiation. The party raising the dispute shall provide written notice describing the nature of the dispute, the relief sought, and proposed resolution. The parties shall have thirty (30) days from receipt of such notice to resolve the matter through negotiation.
If a dispute is not resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Sacramento, California. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction in Sacramento County, California, to prevent irreparable harm.
10. Changes to Terms
SecureTech Solutions reserves the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For active client engagements, we will provide at least thirty (30) days written notice of any material changes before they take effect.
Your continued use of our website or services following notice of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our services and provide written notice of termination as described in Section 8.
We encourage you to review these Terms periodically. The version of these Terms in effect at the time a project agreement is signed shall govern that engagement unless both parties expressly agree in writing to apply a later version.
11. Contact Information
If you have any questions about these Terms and Conditions or wish to discuss them before engaging our services, please contact us:
- Business Name: SecureTech Solutions
- Address: 2108 N St, STE N, Sacramento, CA 95816
- Email: contact@securetechsolutions.us
- Phone: +1 (916) 919-5517
We are available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time, and aim to respond to all written inquiries within one business day.