2108 N St, STE N, Sacramento, CA 95816
+1 (916) 919-5517

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

SecureTech Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy of every person who visits our website or engages our services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data.

This policy applies to information collected through our website at securetechsolutions.us, through direct communications (email, phone, or in-person meetings), and through the course of providing professional services to our clients. It does not apply to information collected by third-party websites, applications, or services that may be linked from our site.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our website and contact us before engaging our services.

2. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use our website.

Information you provide directly:

  • Contact details, name, email address, phone number, and business name, submitted via our contact form or provided during project consultations
  • Project information, details about your business, goals, timelines, and budget shared in the course of discussions or discovery sessions
  • Payment information, billing name, address, and payment method details processed through our secure payment providers (we do not store full card numbers)
  • Communications, emails, messages, and other correspondence you send to us
  • Account credentials, if you are provided access to a client portal or project management tool

Information collected automatically:

  • Log data, IP address, browser type and version, pages visited, time and date of visits, and referring URLs
  • Device information, device type, operating system, and screen resolution
  • Cookie data, session cookies and analytics cookies as described in Section 5
  • Usage data, how you navigate our website, which sections you spend time on, and which links you click

3. How We Use Your Information

We use the information we collect only for legitimate business purposes directly related to providing and improving our services. Specifically, we use your information to:

  • Respond to inquiries and provide requested quotes, proposals, or consultations
  • Deliver the professional services you have contracted us to perform
  • Send project-related communications, status updates, invoices, and receipts
  • Process payments and maintain accurate billing records
  • Improve our website's performance, usability, and content based on aggregated analytics data
  • Comply with legal obligations, including tax reporting and record-keeping requirements
  • Protect against fraud, unauthorized access, and other security threats
  • Send occasional updates about our services, only with your prior consent, and you may unsubscribe at any time

We do not use your personal information to build behavioral profiles for advertising purposes, nor do we sell or rent your data to any third party for their marketing use.

4. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their own commercial purposes. Period.

We may share your information in the following limited circumstances:

  • Service providers: We work with trusted third-party vendors who help us operate our business, including payment processors, project management platforms, cloud hosting providers, and email delivery services. These vendors are contractually required to handle your data securely and may only use it to perform services on our behalf.
  • Legal requirements: We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of SecureTech Solutions, our clients, or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, client information may be transferred as part of that transaction. We will notify affected clients by email and provide a choice to opt out before information is subject to a different privacy policy.
  • With your consent: We may share your information for any other purpose with your explicit prior consent.

When we engage subcontractors to assist with specific client projects, we share only the project information necessary for them to perform their work, and they are bound by confidentiality agreements consistent with Section 7 of our Terms and Conditions.

5. Cookies Policy

Our website uses cookies, small text files placed on your device, to improve your browsing experience and help us understand how visitors interact with our site.

Types of cookies we use:

  • Strictly necessary cookies: Required for the website to function. These cannot be disabled as they enable core features like page navigation and form submission. They do not store any personally identifiable information.
  • Analytics cookies: Help us understand how visitors use our site, which pages are most visited, where visitors come from, and how long they spend on the site. We use this data in aggregate to improve our content and user experience. We use privacy-respecting analytics tools that do not sell your data.
  • Preference cookies: Remember choices you make (such as language or region preferences) to provide a more personalized experience on return visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or set your browser to notify you before a cookie is placed. Disabling certain cookies may affect the functionality of our website.

We do not use advertising cookies or third-party tracking cookies from ad networks.

6. Data Security

We take the security of your personal information seriously. We implement and maintain technical and organizational safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction. These measures include:

  • HTTPS encryption for all data transmitted between your browser and our website
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Secure, encrypted storage for sensitive project and client data
  • Regular security reviews of our systems and third-party service providers
  • Payment data handled exclusively by PCI-compliant payment processors, we never store full card numbers on our systems

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable law.

7. Your Rights

Regardless of where you are located, you have the following rights with respect to your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain records.
  • Portability: You may request that we provide your data in a structured, machine-readable format.
  • Objection: You may object to certain processing of your data, including direct marketing communications.
  • Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at contact@securetechsolutions.us. We will respond to all valid requests within 30 days. We may need to verify your identity before fulfilling certain requests.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section supplements the rest of this Privacy Policy and applies specifically to California residents.

Your CCPA rights include:

  • Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you over the past 12 months, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
  • Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing: We do not sell or share your personal information with third parties for cross-context behavioral advertising. You therefore do not need to opt out, but this right is available to you if our practices ever change.
  • Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will receive the same quality of service regardless of whether you make a privacy request.

To submit a CCPA request, contact us at contact@securetechsolutions.us or call us at +1 (916) 919-5517. We will verify your identity and respond within 45 days as required by law, with a possible 45-day extension when necessary.

You may authorize an agent to submit a request on your behalf. We will require written proof of the agent's authorization and may verify your identity directly.

9. Third-Party Links

Our website may contain links to third-party websites, tools, or services, including project management platforms, payment portals, or resources we reference for informational purposes. These third-party sites operate independently of SecureTech Solutions and are governed by their own privacy policies.

We do not control, endorse, or assume responsibility for the privacy practices or content of any third-party site. We encourage you to review the privacy policy of any site you visit before submitting personal information. A link from our website does not constitute an endorsement of that site's privacy practices.

10. Children's Privacy

Our website and services are intended for business use and are directed at adults. We do not knowingly collect, solicit, or process personal information from individuals under the age of 16.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at contact@securetechsolutions.us. We will promptly investigate and, if confirmed, delete any such information from our records.

If we learn that we have inadvertently collected personal information from a child under 16, we will delete that information as quickly as reasonably practicable.

11. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us directly:

We take every privacy inquiry seriously and aim to respond to all written requests within five (5) business days. For formal data rights requests under CCPA or other applicable law, response timelines are as described in the relevant sections above.

This Privacy Policy was last reviewed and updated on January 1, 2025. We will post any future updates to this page and revise the "Last Updated" date accordingly.